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SoftClick.pk — All-in-One Business Platform | Last Updated: September 6, 2026
Welcome to SoftClick ("SoftClick," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the SoftClick platform, including our website (softclick.pk), your business dashboard (yourbusiness.softclick.pk), and any related services (collectively, the "Platform" or "Service").
By registering for an account, subscribing to a plan, or otherwise using the Platform, you ("you," "your," "Tenant," or "Business") agree to be bound by these Terms. If you do not agree, please do not use the Platform.
SoftClick is operated from Pakistan and provides a multi-tenant Software-as-a-Service (SaaS) platform that allows businesses to manage point-of-sale operations, accounting, inventory, customer records, purchasing, staff, and an optional online storefront, all from a single dashboard.
Contact:Email: info@softclick.pk | Website: softclick.pk
You must be at least 18 years old and legally capable of entering into a binding contract to register for a SoftClick account. You must provide accurate, current, and complete information during registration and keep this information up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, including actions taken by staff members you invite.
One registered email address may be associated with only one active business account on the Platform, to prevent abuse of trial offers. By registering, you confirm that you have the authority to bind the business you are registering on behalf of to these Terms.
Plans. SoftClick is offered under subscription plan(s) as described on our pricing page at the time of your signup. We may introduce, modify, or discontinue plans at our discretion, with reasonable notice to existing subscribers where changes affect them.
Free Trial. New accounts may be eligible for a free trial period as displayed at signup. At the end of the trial, an invoice will be generated for your selected plan unless you cancel before the trial ends.
Billing Cycle. Subscriptions are billed on a recurring basis (currently monthly) from the date your paid subscription begins.
Payment Methods. Payment is currently collected via manual bank transfer / JazzCash to the account details provided in your invoice and dashboard. We are working to add automated payment gateway options; until then, payments must be confirmed manually by our team and may take time to reflect in your account.
Grace Period and Suspension. If payment is not received by the due date, your account enters a grace period (as shown in your dashboard). If payment is still not received by the end of the grace period, your Platform access, including your admin dashboard and public-facing storefront, will be suspended until payment is made. Suspension does not delete your data.
Price Changes. We may change subscription prices from time to time. Where reasonably possible, we will provide advance notice of price changes affecting your renewal.
Refunds. Fees paid are generally non-refundable except where required by law or expressly stated otherwise at the time of purchase.
Taxes. You are responsible for any applicable taxes associated with your use of the Platform, except for taxes based on our net income.
Ownership. You retain all ownership rights to the business data you input into the Platform, including product listings, customer records, sales data, accounting entries, and uploaded files ("Your Data"). We do not claim ownership over Your Data.
License to Us. You grant SoftClick a limited license to host, store, process, and display Your Data solely for the purpose of operating and providing the Platform to you (and, where applicable, to your customers via your public storefront).
Accuracy. You are solely responsible for the accuracy, legality, and completeness of Your Data, including pricing, product descriptions, tax information, and any customer data you collect.
Backups. We perform periodic backups of tenant data, with frequency depending on your subscription plan. Backups are provided as a convenience and do not replace your own responsibility to maintain independent records where critical.
Data Export. You may request an export of Your Data by contacting support. We will make reasonable efforts to provide this in a usable format within a reasonable timeframe.
Data Deletion on Termination. Upon account termination, we may retain Your Data for a limited period to allow for reactivation or as required by law, after which it may be permanently deleted in accordance with our data retention practices.
If you enable the Online Store module, a public-facing storefront will be created at your subdomain (or connected custom domain) allowing your customers to browse products and place orders.
You are solely responsible for the products, pricing, descriptions, and content you publish on your storefront, and for ensuring they comply with applicable Pakistani law (including consumer protection and product safety requirements).
Orders placed by your customers, payment collection (including Cash on Delivery), delivery, returns, and refunds are your responsibility as the merchant. SoftClick is a technology provider and is not a party to the sale transaction between you and your customer.
If you connect third-party services to your storefront (such as Facebook Pixel for advertising analytics), you are responsible for your own compliance with that third party's terms and applicable privacy laws, including disclosing such tracking to your customers.
You may connect your own domain (e.g., yourbusiness.com) to your storefront. You are responsible for owning/renewing that domain and correctly configuring any DNS records we provide. We provide SSL certificates for connected domains on a reasonable-efforts basis. Domain-related issues outside our infrastructure are your responsibility.
You agree not to use the Platform to:
We reserve the right to suspend or terminate accounts that violate this section, with or without notice, depending on severity.
As a business owner, you may create staff accounts with limited permissions (e.g., Cashier, Manager) subject to the staff-count limits of your subscription plan. You are responsible for the actions of staff members you invite to your account, and for promptly removing access for staff who leave your business.
The Platform may integrate with third-party services (including but not limited to payment gateways, SMS/WhatsApp providers, courier services, and advertising platforms) that you choose to connect. Your use of such third-party services is governed by their own terms and privacy policies, and SoftClick is not responsible for their acts, omissions, availability, or pricing.
The Platform, including its software, design, logos, and underlying technology, is the property of SoftClick and is protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets except as necessary to use the Service as intended. You retain rights to your own business name, logo, and branding that you upload to personalize your dashboard and storefront.
We aim to keep the Platform available and performant but do not guarantee uninterrupted or error-free service. Scheduled maintenance, third-party infrastructure issues, or unforeseen circumstances may cause temporary downtime. We are not liable for losses arising from Platform unavailability, except as required by applicable law.
To the maximum extent permitted by law, SoftClick and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising from or related to your use of the Platform, even if advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total fees paid by you to SoftClick in the three (3) months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless SoftClick, its owners, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) Your Data or content published via your storefront; (c) your violation of these Terms; or (d) your violation of any law or third-party right, including consumer protection obligations to your own customers.
You may cancel your subscription at any time by contacting support or through your dashboard, where available. Cancellation takes effect at the end of your current billing period.
We may suspend or terminate your account for non-payment, violation of these Terms, or if we reasonably believe your use of the Platform poses a risk to us, other tenants, or third parties. Upon termination, your access to the dashboard and storefront will end.
We may update these Terms from time to time. Material changes will be communicated via email or a notice within your dashboard. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Pakistan.